Shipping policy

Processing Times

All orders are processed within our standard handling time (typically 2–3 business days). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Fees

All shipping costs, including the original delivery charge and any return shipping fees, are the responsibility of the customer.

FR Vincitore does not cover shipping fees unless we sent an incorrect, damaged, or faulty item.

Returns Shipping

If you are returning an item for reasons other than our error (e.g. change of mind, wrong size ordered, item no longer required), you are responsible for arranging and paying for the return postage.

Please send returns to:

FR Vincitore

PO Box 3930

Chester, Cheshire

CH1 9LU

We strongly recommend using a tracked shipping service, as we cannot be held responsible for lost parcels.

International Orders

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their destination country.

Lost or Delayed Deliveries

FR Vincitore is not liable for delays caused by postal services, couriers, or customs inspections.

If your order has not arrived within the estimated timeframe, please contact the courier directly using your tracking number or reach out to info@frvincitore.co.uk for assistance.