FR Vincitore was born out of a desire to make riding safer
Got A Question?
Answers & Assistance
Whether you're curious about shipping, returns, or how to contact our support team, we've got you covered. Browse through the questions to quickly find the information you need, and if you can't find what you're looking for, feel free to reach out to us directly.
-
How large and heavy is the connector?
The connecter weighs just 25g and measures a bit bigger than an AA battery (6.8cm x 2.5cm)
-
How do I know which safety connector I need?
The FR Vincitore safety connector is rated to the weight of the rider and must not be used outside the stated weight class:
Connector 1 - Rider weight = 12 – 30kg
Connector 2 - Rider weight = 30 – 50kg
Connector 3 - Rider weight = 50 – 80kg
We strongly recommend choosing the correct set of FR Vincitore for your weight. If you don’t use the right set, the effectiveness of the quick-release safety system will be compromised and we can’t guarantee they will separate at the right time in an emergency.
-
What happens if I use a set of FR Vincitore which are not correct for my weight?
If you don’t use the right set of FR Vincitore for your weight, the effectiveness of the quick-release safety system will be compromised and we can’t guarantee they will separate at the right time in an emergency.
Connector 1 - Rider weight = 12 – 30kg
Connector 2 - Rider weight = 30 – 50kg
Connector 3 - Rider weight = 50 – 80kg
-
Does the connector bang against the horse when going at any speed?
No, the connector is only 25g and so the connector doesn’t bang.
-
How easy are the reins to put back together if they separate? Do you need special tools?
No you don’t need special tools – it’s actually really easy to put your reins back together. The safety connector can be reassembled by removing the retaining ring, pushing the ball back into the socket and retightening the ring. An adult should reassemble the connector. Then you’re ready to ride again! Make sure you replace the retaining ring if your reins separate with force up to three times.
-
My FR Vincitore have separated. What do I do?
If your FR Vincitore have separated, the safety connector can be reassembled by removing the retaining ring, pushing the ball back into the socket and retightening the ring. An adult should reassemble the connector. Once your reins have separated after abnormal load, the properties of the retaining ring are slightly reduced. The same retaining ring should NEVER be reused more than three times.
Rather than reassemble using the original parts, we recommend you purchase our ‘FR Vincitore Service Kit’ of new retaining rings, which enable you to ‘reset‘ your FR Vincitore yourself at home. If the reins themselves are damaged we would recommend buying a new set of FR Vincitore. -
If the reins separate, do I need to replace the whole set of reins?
No, if the reins separate under force up to three times, you do NOT need to replace the whole set of reins. Instead, you can buy and replace the individual retaining ring in our Service Kit.
-
How many times can the reins separate before the retaining ring needs replacing?
The reins can separate up to three times – you will then need to replace the individual retaining ring on your FR Vincitore. You can do this by purchasing the FR Vincitore Service Kit.
-
Apart from the safety connector, are they like normal reins?
Yes! The rein is attached to the bit with a regular stainless-steel buckle, and the leather part of the reins are like normal too. The only difference with the reins is the small safety connector which separates your reins under abnormal pressure.
-
Am I allowed to use FR Vincitore when I'm competing?
Yes, you can use FR Vincitore in British Showjumping (BS), British Eventing (BE), Federation Equestre Internationale (FEI) and all unaffiliated competitions. We are working with other governing bodies to get FR Vincitore on their ‘approved tack’ lists for affiliated competitions as soon as we can!
-
How is the rein attached to the bit? Is it a butterfly clip, buckle, or something else?
The rein is attached to the bit with a buckle in stainless steel.
